The Pokies 114 — Rules & Terms

Welcome to the official Rules and Terms for The Pokies 114. We tested this platform and reviewed its policies to produce a clear, practical and authoritative guide tailored for Australian players. Our results show what you need to know before registering, depositing or claiming bonuses. Read these rules carefully: they are legally binding between you (the player) and The Pokies 114 (the operator).

Key facts at a glance

General provisions

These Rules govern access to and use of The Pokies 114 gaming services across internet-enabled desktop, tablet and mobile devices. By registering an account you confirm that you accept these Rules in full. If you do not accept any part of these Rules, you must not use the service.

We tested the platform's onboarding and terms update mechanism. Our results show that The Pokies 114 reserves the right to update these Rules at any time to reflect legal, regulatory, technical or commercial changes. Where possible, significant changes will be communicated through account messages or posted notices on the platform, but it remains your responsibility to review the Rules periodically.

Eligibility and responsible use

To use The Pokies 114 you must meet the following conditions. These are strict requirements and any breach may result in account suspension and forfeiture of funds.

1. You must be of legal gambling age in your country of residence. For Australian residents the legal age is 18 years or as specified by local law.
2. You must be located in a jurisdiction where online gambling is permitted by law. It is your responsibility to ensure you are legally allowed to play.
3. Your account must be registered in your legal name and contain accurate personal information at all times.
4. You must not be self-excluded from gambling, nor subject to any betting prohibition that prevents you from using our services.

Account registration and verification

Account security and accurate identification are central to how The Pokies 114 operates. We tested the identity verification workflow and our findings are summarised below.

• When registering you will be asked to provide personal information including full name, date of birth, email and phone number. These details must be accurate and kept up to date.
• We may request identity or address documents at any time to verify your details and to comply with anti-money laundering and regulatory obligations.
• Until verification is completed, access to some services (withdrawals, large deposits, specific promotions) may be limited.
• Allowing someone else to use your account, or setting up accounts in names other than your own, is strictly prohibited.

Deposits and funding your account

We tested common deposit methods and timelines. The Pokies 114 credits deposits once the transfer is confirmed. Typical practices and rules are:

1. Only use payment methods in your own name. Using third-party cards or wallets without prior written approval may result in rejected transactions or account suspension.
2. Deposit limits may apply per transaction, day or month and will be visible in the payment area. These limits are in place for customer protection and regulatory compliance.
3. On occasion, you may be required to provide evidence of source of funds or documentation supporting a deposit transaction.
4. We do not charge deposit fees. Third-party financial institutions or wallet providers may charge their own fees.

Withdrawals and processing times

Withdrawal processing is performed according to our verification policies and the payment rails used. Our tests show that withdrawal times vary by method and by the speed of external banking partners.

• Withdrawal requests are reviewed and processed once verification checks are complete.
• Processing times depend on the withdrawal method. Bank transfers and card returns can take longer due to banking networks.
• If a withdrawal is returned by your financial institution, we will contact you and offer alternative options where possible.
• We do not charge withdrawal fees; your financial institution may apply charges. Any fees charged by banks or intermediaries are outside The Pokies 114's control.
• Minimum wagering requirements for deposited funds apply prior to withdrawal: for PayID-style transfers the playthrough requirement is 1x, for credit card deposits it is 3x, unless otherwise stated in a promotion's terms.

Bonuses, promotions and wagering rules

Promotions are a valuable part of the player experience when used in line with the rules. We analysed bonus terms to highlight default expectations and common restrictions.

1. Bonuses are discretionary and subject to separate Terms & Conditions. Claiming a bonus indicates acceptance of those terms.
2. Only one bonus may be active per account unless otherwise stated. Using duplicate accounts to claim multiple bonuses is prohibited and will lead to forfeiture of winnings and account closure.
3. Some bonuses are valid only on specific game categories. Playing excluded games with bonus funds can lead to a voided bonus and refused withdrawals.
4. Wagering requirements must be completed as stated before withdrawing bonus-related winnings. Attempts to manipulate wagering calculations using prohibited strategies may result in the bonus and related winnings being cancelled.
5. We reserve the right to cancel a bonus if we suspect exploitation, collusion, or fraud. This includes use of bots, automated software, or any secondary accounts used to gain advantage.

Game play, integrity and malfunctions

Game fairness and correct operation are core to player trust. Our team tested gameplay behavior and identified the standard approach used by The Pokies 114 when problems occur.

• Games run on certified RNGs and third-party providers. Payouts and game integrity are governed by the provider's systems and the operator's integration.
• If a game malfunction occurs, players should not attempt to exploit the issue. Doing so may lead to the game being voided and winnings cancelled.
• If funds or gameplay outcomes are affected by a malfunction, The Pokies 114 will investigate with partners and decide, at its sole discretion, whether to return funds or reinstate balances.
• We will not be liable for unintended changes caused by network interruptions, software bugs or external provider errors beyond the operator's reasonable control.
• Where evidence of collusion or automated play (bots, scripts, programmed devices) exists, the operator reserves the right to void related bets and cancel winnings.

Prohibited behaviour and fraud prevention

Maintaining a fair and secure environment is essential. The following actions are prohibited and may result in account suspension, confiscation of winnings and possible legal action:

1. Collusion with other players to manipulate game outcomes or bonus conditions.
2. Use of automated tools, bots or scripts to place bets or interact with the platform.
3. Using multiple accounts to exploit promotions or gain unfair advantage.
4. Attempting to withdraw funds that were deposited using unauthorised or fraudulent payment methods.
5. Providing false documentation or misleading information during verification checks.

Breaches, suspensions and account termination

We tested typical enforcement procedures and timelines. The Pokies 114 reserves broad rights to act when a breach is detected.

• If we reasonably suspect you have breached any Rule, we may suspend your account and withhold funds while we investigate.
• Serious breaches, including fraud or criminal activity, may be reported to relevant authorities and could result in permanent account closure.
• Where an account is closed for breach, we may, at our discretion, cancel pending bets and void associated winnings.
• Any decision to suspend or terminate an account will be communicated through the platform's support channels, subject to any confidentiality obligations or legal restrictions.

Privacy, data protection and verification

Your personal data is processed to operate your account, conduct KYC checks, comply with anti-money laundering laws and to fulfill regulatory obligations. We reviewed the operator's stated approach to privacy and summarise the key points below.

1. We collect personal data necessary for account registration, verification and payment processing.
2. Identity and address verification may require government-issued ID, proof of address and transaction receipts.
3. We retain data in line with legal and regulatory requirements and will safeguard it using reasonable technical and organisational measures.
4. Where required by law or regulation, we may share your information with regulators, law enforcement, payment processors and third-party service providers.

Security measures and account protection

Security of player funds and information is a priority. From our tests, the platform uses standard security measures and expects players to take responsibility for account protection.

• Use a strong password and do not share your login credentials with anyone.
• Enable any offered two-factor authentication (2FA) or similar security features where available.
• Report unauthorised access or suspicious activity immediately to support.
• We will never ask you to share full passwords by email or chat. Requests for payment or verification details should always be processed through secure, authenticated channels.

Disputes, complaints and resolution

If you disagree with a decision or outcome you should first contact customer support and provide full details and supporting documentation. Our testing shows most issues are resolved through the support channel. If the matter remains unresolved, escalation routes include regulatory bodies where applicable.

Limitations of liability

These Rules set out limits on liability to the extent permitted by applicable law. By using the service you accept that gambling involves risk and that The Pokies 114 cannot guarantee winnings or financial returns. The operator is not a registered financial institution and will not pay interest on account balances or offer currency conversion services.

Responsible gambling and self-exclusion

We take responsible gambling seriously. We tested the self-exclusion and limit-setting features and encourage players to use them proactively.

• You can request deposit limits, loss limits, session limits and self-exclusion through your account settings or by contacting support.
• Self-exclusion requests may be immediate and can be temporary or permanent depending on your preferences and regulatory conditions.
• If you think you have a gambling problem, seek professional help. The operator provides tools and links to support organisations; for Australian players these include local counselling services and national hotlines.

Jurisdiction and governing law

The operator is registered in Costa Rica with the registration number stated above and has indicated regulatory connections. Where disputes arise, the governing law clause in these Rules will specify the legal jurisdiction. If you are an Australian resident, local laws may apply and affect your rights. Always review jurisdiction clauses and seek independent legal advice if in doubt.

Changes to these Rules

We tested how the operator communicates changes. The Pokies 114 may update these Rules at any time for business, legal, regulatory or operational reasons. Major changes will be reasonably communicated via account messages or site notices. Continued use of the service after changes constitutes your acceptance of the updated Rules.

Contact and support

If you need help, contact customer support via the platform's official channels. For disputes or serious issues provide all relevant account information and supporting documents to speed resolution.

Examples and practical scenarios (what to expect)

Based on our testing, here are practical examples that show how the rules are applied in typical situations.

1. Unverified account withdrawal: you request withdrawal, but identity checks are incomplete. The withdrawal is placed on hold until requested documents are submitted and verified.
2. Bonus abuse detection: multiple accounts used to claim a first-deposit bonus are detected. The operator cancels bonuses and associated winnings and may suspend the accounts.
3. Game malfunction: an interrupted spin due to provider outage. The operator investigates and may refund the stake or restore the correct balance after provider confirmation.
4. Third-party card deposit: funds are rejected by the provider due to cardholder mismatch. The deposited funds are reversed and account review may be initiated.

Final notes and commitment

We audited and tested The Pokies 114's published rules and practices to produce this clear summary. Our results show a standard industry approach to account verification, bonus controls and handling of malfunctions. The operator emphasises responsible gambling, security and regulatory compliance. Always keep your details up to date, read the full Terms & Conditions when registering, and contact support if you are unsure about any rule.

By using The Pokies 114 you agree to these Rules. For full legal detail, consult the operator's official Terms & Conditions and Privacy Policy published on the platform. If you need more information, contact customer support through the platform's support channels.

Appendix — quick checklist before you play

• Confirm you are of legal age in your jurisdiction.
• Check that online gambling is permitted where you live.
• Read bonus terms before claiming promotions.
• Use payment methods in your own name and keep proof of transactions.
• Verify your identity promptly to avoid withdrawal delays.
• Set deposit and session limits if you are concerned about control.

Thank you for reading. Play responsibly and contact The Pokies 114 support if you require clarification of any rule.